Thank you so much for your interest in Nén Light Restaurant (Ho Chi Minh City). Kindly read and understand the restaurant’s terms and conditions before completing the reservation process.
Terms and conditions:
LARGE TABLE BOOKING For booking of 4 pax or more and booking on holidays, we kindly request a deposit of 500,000 VND/pax (20 USD/pax) to secure the reservation. Please provide us with your updated phone number and email address in order to proceed with the deposit payment.
CANCELLATION POLICY To ensure the optimal dining experience for all our guests, we kindly request that you provide at least 48 hours' notice for any reservation cancellations. Cancellations made within 48 hours of the scheduled reservation time will result in the forfeiture of the deposit paid.
DIETARY RESTRICTIONS When making a reservation, please tell us as detailed as possible about your allergies. This would include the types of food that you are allergic to, the severity of the allergies. Especially if you are allergic to seafood, please tell us whether you can consume nước mắm (fish sauce) at all.
Currently we can accommodate vegetarian, pescatarian and different types of allergies with 3-hour in advance notice.
RUNNING LATE OF ARRIVAL TIME The entire experience of Sto:ry Menu will take about 2.5 hours. Please be aware of location and heavy traffic at times in Ho Chi Minh City. If you are running late or cancelling the reservation, we kindly ask that you notify us by telephone at your earliest convenience.
CHILDREN POLICY We are pleased to accommodate families with children from age 2. Young diners aged 8 years and above can enjoy our Sto:ry Menu (Short Experience - 7 courses).
PARKING Parking spaces for motorbikes are available in front of the venue, our staff will support you to park safely. Car parking is not applicable.
DRESS CODE Smart Casual.
LAST ORDER 21:30
If you encounter any issues such as reservations are not available at your requested time and / or number of persons, please contact us at +84(0)89-899-0806 (Phone/Zalo), or email to: nenlight@restaurantnen.com